Do you need a CRM if you have Ninox?
In this post, I am going to show how to build out a CRM app with Ninox. Like my previous article about Human Resources apps, I am going to base the article on our app KasCur Pro which is a Ninox template which we have created which you could use as the basis of your own - or you could follow some of the insights in this post and create your own from scratch.
What is a CRM?
A CRM, or Customer Relationship Management, app is intended to look after the interactions you have with customers from a sales and customer service point of view.
What we're going to 'build'
Having looked at the essentials of what a CRM is lets consider the data we may want to store in our database to support this: