Digital Transformation: Ninox delivers Electronic Health Records for Mulanje Hospital

08 October 2019

Ninox Blog Post




The Customer

Mulanje Mission Hospital (MMH) provides public health and primary care services to around 80,000 people living in 72 villages in the catchment area of Mulanje. Patients from across Mulanje district and much further visit MMH for outpatient, inpatient and HIV/AIDS services.

"Ninox is an invaluable tool with functionality beyond our wildest dreams, something that we know from experience will change lives, even save lives, in Malawi"

John Heaslip / Consultant

The Challenge

The Hospital, led by the primary physician, were keen to improve the way that they worked to improve record keeping and patients care. They had been using a very cumbersome paper based patient registration system to record important information including health assessment records and benefit records, together with benefit tracking. At the end of each quarter staff would spend two weeks combing through the various registries at each remote location to produce the statistics required to measure performance against 37 KPIs.

Paper records

The Solution

Ninox is a Software as a Service (SAAS) platform which is really easy to operate ‘out of the box’ with no programming skills required, although the hospital did benefit from additional support setting up and developing the platform for data entry and reporting. Ninox is a completely flexible product and is accessed by four staff at the hospital using iPads. The ability for Ninox to work offline has been invaluable with the limited connectivity in the region.


Key Features

  • Enrolling and tracking health assessment records.
  • Tracking KPIs and producing quarterly reports.
  • Tracking Orphan and Vulnerable Children (OVC) health care records as well as benefits, education, skills and vocational training.



The Benefits

With the new system the hospital is able to retrieve an OVC past health assessments in seconds and the records are much more accurate. Previously this was a time-consuming manual process reviewing the paper registry. 


The application is also used to track over thirty-seven (37) Key Performance Indicators (KPIs) that are reported quarterly to the board of directors. These reports, which used to take 2-weeks to prepare are now ready in minutes. 


The biggest and most important improvement is the ability to flag OVCs based on World Health Organization (WHO) standard deviation statistics.


Want to learn more about this project?

Contact Mike Connen (Authorized Ninox Partner)





About Ninox

Ninox is a collaborative, cloud-based platform for business teams. We empower users to build business applications and automate back office workflows without writing a single line of code.

Want to know more about Ninox?