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I am getting an "email not verified" trying to send out an email from form. Please advise

I am getting an "email not verified" trying to send out an email from form. Please advise

5 replies

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    • blackie
    • 5 yrs ago
    • Reported - view

    I think I get that error if I try to use a email address that is not a registered Ninox user in the "from" part of the email. When I switched to using the current users email, the problem went away.

    let myEmail := userEmail();
    sendEmail({
    from: myEmail,
    to: Customer.Email,
    subject: "New Invoice",
    text: "Type_your_text_here"
    });

    • Thierry_Grosjean
    • 5 yrs ago
    • Reported - view

    Hello,

    I already have the same problem, my user are registered with the good email and I use Ninox with a subscription plan, the problem apper event in the Mac app and in the browser.

    Any help would be great.

    Thierry

    • Support
    • 5 yrs ago
    • Reported - view

    Hi, 

    can you please answer to the e-mail I have sent to you. Then we can help you to verify your e-mail.

    Thank you.

    Regards, Jörg

    • M_Elcaid
    • 4 yrs ago
    • Reported - view

    Dear Support,

    it is possible to post the solution of this problem in the Forum for everyone.

    Thanks

    • Jorg
    • 4 yrs ago
    • Reported - view

    Hi, 

    The solution is to write to the Ninox Support (support@ninoxdb.de), because we need to check your user e-mail in our backend.

    Kind regards, Jörg

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  • 4 yrs agoLast active
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