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iPad app not working

O downloaded in my iPad the app for iPad, but it doesn’t work, its asking to go premium. I downloaded in the iPad the iPhone app and it worked fine

3 replies

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    • Support
    • 5 yrs ago
    • Reported - view

    Hi, 

    The iPad App needs the Premium Upgrade in order to synchronize with your iCloud.

    Best, Jörg

    • Ron_S
    • 5 yrs ago
    • Reported - view

    Jorg: I'm having the same issue, and have already purchased the Premium Upgerade. The iPad App will not synch with my iCloud. Any suggestions?

    • Support
    • 5 yrs ago
    • Reported - view

    Hi, 

    Are you logged into all devices with the same Apple ID/iCloud ID?

    Please see also our User Manual here:

    https://ninoxdb.de/en/manual/data-synchronization/icloud

    Best, Jörg

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  • 5 yrs agoLast active
  • 3Replies
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