Ninox empowers teams around the globe to create custom business applications without a single line of code. Our customers are small to mid-sized companies working in a wide range of industries. With Ninox, they build tailor-made tools for their business processes and collaboration. We’re a fast-growing, product centered technology startup located in the heart of Berlin. We take pride in providing a service that actually helps people, gets awesome customer feedback and ranks high on the app stores as one of the best business applications.
Together with the team you are responsible for Sales Operations, reporting, structures and processes.
Set standards through our own example for sales goals and always stay close to the customer.
Take care of customer requests (e-mail, phone, social media, webinar) and offer our customers a best-in-class sales experience.
Take care of the customers from the first contact and be responsible for the development of the Ninox Community (product feedback & development).
You are responsible for the continuous improvement of customer satisfaction, retention and feedback.
Make sure that your team complies with our processes and structures and that they are up to speed with all the knowledge they need.
Continuously optimize business procedures within the team, with other departments and in cooperation with short and long term goals of Ninox.
Represent the interests of your team and make sure that the needs of your team members are heard and understood!
Prepare the team for growth and the introduction of new team structures.
You bring + 7 years sales experience.
You have experience in building and leading teams with 5+ employees.
Ideally, you have strong experience in Saas and software service industry or other commercial areas. You enjoy working in a team and especially with your team! You have been part of a hyper-growth company and know about the pitfalls.
You convince with your hands-on mentality, solution orientation and an uncomplicated, flexible way of working.
You have an overview of all important key figures and independently develop your own reports that support you in optimizing processes and the satisfaction of the team and customers.
You have very good knowledge on the use of Hubspot.
German could be your mother tongue and/but you have a very good command of English. Other languages are welcome!
What we offer:
We offer you the chance to be part of a fast growing tech company. You will personally shape the way how Ninox will develop and extensively grow. Enjoy the learning curve and proof yourself in international markets around the globe! The future of Ninox will strongly rely on you!
Besides, we are a multicultural and motivated team.
We work in a modern office with Office Dogs in the middle of Prenzlauer Berg.
We offer you good working conditions with home office options.
We offer you team lunch and fresh fruit, regular team events and offsites.
Become part of our story and make it yours! We are looking forward to you!