This is our Former Ninox End-User License Agreement (EULA) – valid up to and including August 31, 2021

Current Ninox End-User License Agreement (EULA) – valid from September 1, 2021

Ninox End-User License Agreement (EULA)

1. General

  • This EULA provides the basis for the user contract between you as the user (hereinafter: “user” or “you”) and Ninox Software GmbH as the provider (hereinafter: “Ninox” or “we”). Such version of the EULA shall apply as had applied at the time at which the contract was entered into. Free or paid use of the software Ninox Database (hereinafter: „Software”), provided as an application or a web application, constitutes the subject of the contract.
  • The EULA applies to the entire business relationship between Ninox and you, and can be looked at on our websites via the link “EULA”, where you have the options to save or print the EULA. We do not accept conditions that deviate from or contradict those provided in the EULA. This also applies when we do not explicitly object to their inclusion.

2. Registration and conclusion of contract

  • In order to be able to use the Software, you are required to register stating your e-mail address, and to agree to the EULA at hand as well as to our privacy policy.
  • By dispatching the registration form, you make a binding offer to enter into a contract for use of the Software. The user contract between us and you comes into being when we accept your offer via dispatch of a confirmation e-mail. We explicitly retain the right to reject your offer without stating reasons.
  • Upon successful registration, you receive a user account. You are obliged to treat your password in strict confidence and to take necessary care to ensure that third parties have no access to it. Communication of access to third parties is explicitly prohibited. You alone are responsible for preventing that your access data are wrongfully used by third parties. You are obliged, as soon as you suspect that your access data have been lost or stolen, or that your account has been accessed or used by third parties, to inform us thereof without delay and to change your password.
  • While using the Software as a web application, you are generally permanently logged in until you actively log out or until the corresponding browser-cookies are deleted. You are aware that there is the general risk that third parties can access your account and all personal data saved therein if they have access to a registered/logged in terminal device. You are also aware that a logged-in terminal device, though not in active use, may still be exchanging data in the background, which in turn uses and may impact on your data volume. We therefore recommend that you actively log out at the end of every session.

3. Performance specifications and rights of use

  • The type and extent of services that are at your disposal as well as their availability can be taken from our website and the Software at any time. The creation, administration and maintenance of databases constitute significant elements of the services provided by the Software. You can, inter alia, create databases, enter and evaluate data, export data in other formats and save data on your terminal device. The right to authorize third parties to use the databases, the amount of storage space as well as the number of databases are limited to the extent agreed on at the time of entering into the contract.
  • By successfully registering and/or purchasing access to the Software, as offered by partner enterprises, you receive the simple, locally unlimited and non-transferable right to use the Software appropriately (§ 3 (1)). Use and application that goes beyond this requires our express written approval. This applies in particular to the reproduction, distribution, processing or sublicensing of the Software.
  • Where we provide the Software free of charge while it is also available for purchase, we do so reserving the right to make changes, to discontinue free service or to continue providing the service only upon payment, without prior announcement, and at any time. Moreover, we assume no responsibility regarding the completeness and/or correctness of free software, unless we have caused the defect with intent, by gross negligence or by fraudulent concealment.
  • Ninox always ensures the highest possible degree of Software availability. Notwithstanding, it can be necessary to temporarily suspend availability for maintenance purposes. Where possible, we will notify you in advance in a timely manner of any maintenance schedules and shall design the latter in a fashion that causes the least possible impairment.

4. Rights and obligations

  • You are obliged to provide correct and complete information when registering, and to duly inform Ninox of any changes to your registration data. You are not entitled to place your user account at the disposal of a third party or to put the Software to a use other than that intended.
  • You alone are responsible for the contents you create within the Software and are obliged to make regular backups of said content. You must ensure that the contents do not violate the rights of third parties. In particular, you warrant that your contents are in compliance with protective rights of third parties (incl. competition, labelling, name and copyright law) as well as with governing laws. Moreover, you oblige yourself not to upload content that
  • A. contains illegal or immoral material, in particular information that serves to incite hatred, to promote the commission of criminal offences, to glorify or trivialize violence, information that is pornographic or sexually offensive or capable of causing serious moral harm to children or adolescents, or that is pornographic or obscene or
  • B. is suitable for defaming, insulting, threatening or slandering others or for violating their personal rights
  • Ninox and its vicarious agents are to be fully indemnified, at the first request, from any third party claims and any costs that have their basis in the Software being used by you in a fashion that violates the law/the contract, or in you condoning that the software is used in such a fashion, or which arise, in particular, from litigation involving data protection, copyright or other laws in conjunction with your use of the software. You are obliged to notify Ninox immediately as soon as you realize, or are in a position to realize, that a violation of such nature is about to occur.

5. Duration and termination

  • The user contract begins with registration (§ 2 (1)) and is limited to 30 days for free versions of the Software. For bought versions of the Software, the duration of the contract is determined by the commercial conditions of our partner companies, to which we kindly refer regarding duration of contract and terms of cancellation and which take precedent in this regard.
  • Termination of the free version must be rendered in written form. The time at which the deadline for termination expires is determined by the time at which Ninox receives such written notification.
  • The right to terminate the contract for cause remains unaffected. In particular, we reserve the right to terminate the user contract with immediate effect if you substantially violate the provisions of this EULA.
  • You no longer have access to the contents of your user account once the user contract has expired or is terminated.

6. Liability

  • In accordance with the governing legal provisions, Ninox shall be liable without restriction for damages resulting from injuries to life, body or health that result from wilful or grossly negligent breaches of duty or fraudulent intent. Furthermore, Ninox shall bear unrestricted liability for damages according to liability covered in compulsory statutory provisions, for instance the German Product Liability Act (Produkthaftungsgesetz), and in the event of accepting guarantees.
  • For such damages which are not mentioned in § 6 (1) and which are caused by simple or minor negligence, Ninox is liable if the negligence is in violation of contractual obligations the fulfilment of which: is necessary in order for the contract to even be properly fulfilled; can be regularly expected and relied on by you (so-called cardinal obligations). In such cases, the liability of Ninux shall be limited to damages typically foreseeable under contract.
  • The above provisions also apply in favor of the employees, representatives and vicarious agents of Ninox.

7. Final provisions

  • Relationships between the parties are governed by the applicable law of the Federal Republic of Germany under exclusion of all international and supranational (contractual) legal systems, in particular the UN Convention on Contracts for the International Sale of Goods. Regarding consumers resident in the European Union, the relevant laws of the country in which they reside may also be applicable, provided that those provisions mandatorily apply and concern consumers’ rights. The language of contract is German.
  • We reserve the right to modify this EULA at any time. We shall inform you in writing or via e-mail whenever such modifications are made. You are deemed to be in agreement with the modifications if you do not provide written objection within (4) weeks of being notified thereof. In notifying you of modifications, we shall also explicitly inform you of this consequence of not rejecting the changes. Should you not agree to the changes, the contractual relationship will continue to the previously applicable conditions until it expires, or can be terminated by us in cases of free Software. Should you wish to return to using the Software, you will only be eligible for use under the conditions that are current at that time.
  • We are entitled to transfer, with exempting effect, all of the duties and obligations covered by this EULA, entirely or partially, to a third party. You hereby already agree to such transfer of contract. You have the right to extraordinarily terminate your contract immediately should we avail ourselves of such a transfer.
  • If you have no place of general jurisdiction in Germany or another EU member state, or if you have moved your place of permanent residence to a country outside the EU since these general terms came into effect, or if your domicile or the place you usually reside is unknown at the time at which the lawsuit is commenced, the exclusive place of jurisdiction for all and any disputes arising from this contract shall be the place of business of Ninox. The same applies if the contract partner is a merchant, a legal entity under public law or a public fund. (5) Any changes or amendments to the EULA (with the exception of § 7 (2)) must be made in written form. The requirement of the written form shall also apply to the cancellation or revocation of this requirement.
  • You are not entitled to set counterclaims off against claims of Ninox, unless such counterclaims have been established by a final and conclusive court ruling or are undisputed.
  • Should a provision of the EULA be invalid (f. ex. unlawful or otherwise unenforceable), that invalidity shall have no impact on the validity of the remaining provisions. The invalid provision will be replaced with a lawful, mutually agreed provision with similar and valid economic and legal effects. The same applies to potential gaps and omissions in the EULA.

Ninox Software GmbH

  • Kastanienallee 32, 10435 Berlin, Germany
  • Fax: +49 30 7001431160
  • eMail:
  • Internet:
  • Phone: +49 30 288 69 807