customer profile
MMB Surfacing is a construction company with its main specialties such as road surfacing, airport surface maintenance, and high friction surface treatments. MMB Surfacing offers a modern way to deal with the Road Surfacing Industry by surpassing the desires of their customers, offering remarkable client assistance, and enhancing customer esteem through stylish operational frameworks and methodology.
challenge
Integrated ISO accredited systems was a necessity
For an international road surfacing company operating out of diversified locations, the accurate and efficient management of its operations not only ensures the smooth running of the company operations but also paves way for the company’s growth and building of a trusted brand, among its customers, employees, and stakeholders.
The operations remain tedious using paper and spreadsheets to monitor the operations and staff data, with restricted capability during mobility as a major process hindrance to record data during site visits and while on the go.
solution
Improving the key areas was a breakthrough
What started as a database for storing & recording employee health & safety information for an MNC working across different geographical locations - 180 employees, in 14 teams, working in 5 different locations, has now escalated to a comprehensive application for managing operations. The entire solution stack is built by Yorick starting with a basic inquiry about Ninox. Yorick is a Health safety environmental and quality manager with no software programming background except from his high school as he lightly shares.
Key Features
- Document management
- Asset management
- CRM management
benefits
MMB Surfacing team uses from desktops and mobile devices, a combination of Ninox cloud and app for their work. The office users work on Ninox from the desktop with web and native mac app, whilst the field users access Ninox from iPad and iPhone via Ninox iPad and iPhone app.
Using Ninox from iPad and iPhone app, allows field users to record their data when an internet connection is poor or unavailable. The data syncs with the Ninox server as soon as the internet connection is available.
Due to Ninox’s data relation, managing 180 employees, in 14 teams across 5 different locations is now effortless. Yorick designed custom operations management for MMB Surfacing taking advantage of the flexibility offered by Ninox which allows adding new features easily on existing applications.
