Integrate your workflows
In just a few steps, Ninox can be connected to other tools and systems to automate workflows and integrate data from external sources. Make data and documents available where they're needed right now.
CRM to optimize customer relationships
An effective customer relationship management (CRM) system is an indispensable tool for every company, especially SMEs. With a tailor-made CRM, companies improve their customer relationships and optimize all sales business processes. Find out what low-code CRM is and why SMEs need individual CRM solutions
What is CRM?
CRM refers to a digital solution for customer relationship management or customer relationship management (CRM). This allows companies to centrally manage and use all information about their customers and prospects. This includes contact details and demographic characteristics as well as recording of all interactions: telephone calls, e-mail traffic, offers, etc. The aim is to provide a comprehensive view of the customer relationship. This makes a CRM system an essential tool for customer service, sales and marketing teams
CRM supports effective management of customer relationships
Customers are the heart of every company. If you're unable to understand and respond to their wants and needs in real time, send accurate offers, and keep contact information up to date, you risk losing out to the competition. Without a solid CRM strategy, companies can struggle to remain competitive.
Benefits of low-code CRM for midsize companies
With low-code CRM, companies can create an individual, tailor-made CRM solution that is tailored exactly to their needs. This allows you to centrally manage exactly the information about customers and prospects that are required Master data, offers, orders, payments, etc. Thanks to low-code technologies, adapting, developing and creating new functions is quick and easy - companies can create their own business application in just a few steps. Even complex projects are implemented quickly, often in just a few weeks.
How medium-sized companies improve their customer relationships with low-code CRM
A customer-focused company knows that customer relationships are at the heart of their business. To be successful, they must always know what their customers want and need. A low-code custom CRM is the best solution for companies that want to improve their customer experience. With a low-code CRM, you can automate your customer acquisition and lead management, create offers quickly, and personalize marketing campaigns.
The best thing about a low-code custom CRM is the flexibility it gives your business. You can integrate new features or adapt existing ones to meet the changing needs of your customers. In this way, you always stay one step ahead and offer your customers an unparalleled experience.