Starter: This plan is mainly suitable for individuals who want to independently build a solution with a limited level of complexity. You will find all the essential features to create your own business applications. The platform can accommodate up to 99 users (excluding the owner), with the option of adding users independently. Additional users can be added on request.

‍Professional: This plan is suitable for small teams who need a more comprehensive set of features and greater flexibility than those offered by the Starter plan. Among other functions, you receive personalised support by e-mail as well as access to user-defined roles and access restrictions. The platform can accommodate up to 99 users (excluding the owner), with the option of adding users independently. Additional users can be added on request.

‍Enterprise: This plan is ideal for larger teams and companies that value additional security and customisation options. Your data is stored on a private cloud server. You can also expect more settings to develop the perfect company application. In comparison to the Pro and Starter plans, the majority of the limitations are no longer applicable. Furthermore, premium support is now included. Additionally, a variety of extensions are available for purchase, including a robust CRM tool, which may incur an additional cost. Enterprise starts with 5 licenses (starting from 01/01/2026 with 10 licenses).

‍Ninox CRM: Ninox CRM is a user-friendly platform for managing your customer relationships. You can add this module to your Enterprise plan free of charge. Simply speak to our sales team.

You can test Ninox free of charge and without obligation for 30 days. You do not have to enter any payment details for the trial subscription. Please note that the trial subscription is only available for the Starter and Professional price plans. Simply click on the corresponding button at the top of this page to start directly.

If you would like to test Enterprise or Ninox CRM please contact our sales team.

We will inform you transparently about all costs before they are incurred.

With Starter and Professional, you book your licences directly (in self-service) and pay via our partner and merchant of record Verifone/2checkout by

• Credit card (VISA, Mastercard, American Express, JCB, Discover)
• Instant bank transfer (Klarna) or
• SEPA direct debit.

The trial subscription is valid for 30 days and is free of charge. There are no other hidden costs.With Enterprise, you will receive an invoice from us with a payment term of 30 days.

Depending on the choice of various Enterprise extensions, such as a special server location, additional costs may be incurred.

The term of our plans is 12 months, with the payment of the annual licence fee in advance. You can cancel at any time with a notice period of 30 days before the end of the 12 months. To do so, please send an e-mail to support@ninox.com. However, you can also cancel in letter form.The free trial subscription simply expires after 30 days and is not automatically converted into a paid plan.

We offer special conditions for non-profit organisations (NGOs) and educational institutions such as universities, schools, etc. Please contact our support team at support@ninox.com, who will be happy to help you.

Log in to the Ninox software and click on your profile picture in the top right-hand corner. Select Ninox settings and then the Subscriptions tab on the left. Here you can book additional licences.You will be redirected to our partner and merchant of record Verifone/2checkout. You can then invite other members to Ninox.

Every invited user in a workspace under the Starter or Professional plan requires a license, regardless of their role in the team. There are two ways a user can be licensed:

‍Option 1: Through the subscription of the team owner:

• ‍‍The team owner can extend their subscription to cover a specific number of users. This number determines how many members without their own subscription are licensed in the owner’s workspaces.
• Example: If the team owner has a subscription for two users, this means they themselves and one additional team member are covered by this subscription.
• All invited users without their own subscription are compared to the number of licenses included in the owner’s subscription. If more users are invited than the subscription covers, the team owner can:
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  1. Upgrade their subscription to include more users,
  2. Recommend that certain users purchase their own subscription,
  3. Or remove members from their workspaces.

‍Option 2: Through an invited user’s own subscription:

• ‍‍If an invited user already has their own Ninox subscription, they do not need an additional license from the team owner’s subscription.
• The same applies to users who are active in multiple workspaces – their own subscription covers all their workspaces.‍

Important:

• ‍‍Trial Users are not considered paying subscribers. If they are invited to other workspaces, they must be covered by the owner’s subscription.
• Multiple workspaces: The same members in different workspaces are only counted once.
• License overview: The team owner can check which members are covered by their subscription at any time under "Ninox Settings" → "Users".

When adding licences to your current subscription, we require you to re-book all subscriptions for 12 months. This way, all licences end at the same time.

The remaining time from the previous subscription that has already been paid for will be offset against the new subscription.

Log in to the Ninox software and click on your profile picture in the top right-hand corner. Select Ninox settings and then the Subscriptions tab on the left.

Select the Professional tab and enter additional licences if necessary. Leave the input field for additionally required licences empty if the number of licences does not change.

You will be redirected to our partner und merchant of record Verifone/2checkout. All Professional features and options are then available to you.

Different users can work together in a team. We have two user types for this:

• Members and
• Contributors

Licences for members are paid for by the team owner, while contributors pay for their own subscription. This distinction helps you to manage your subscription and the required licences.

Ninox CRM ist eine benutzerfreundliche Plattform zur Verwaltung Ihrer Kundenbeziehungen. Sie hilft Ihnen, alle wichtigen Informationen zentral zu speichern und zu nutzen. Mit Ninox CRM können Sie Vertriebs-, Marketing- und Kundenserviceprozesse effizienter gestalten, da alle Kundendaten an einem Ort gebündelt werden.

Die Software ist flexibel und anpassbar, sodass sie sich Ihren spezifischen Geschäftsanforderungen anpasst. So sparen Sie Zeit, verbessern die Zusammenarbeit im Team und stärken die Beziehung zu Ihren Kunden.

Mehr Informationen zu Ninox CRM lesen Sie auf unserer Produktseite.

The prerequisite for using Ninox CRM is a subscription to an Enterprise price plan.However, the module is not automatically included in this plan.If you are interested in Ninox CRM, please speak to a sales consultant.

To book an appointment, please click here.

To use Ninox CRM, please contact a Ninox consultant using our form.Together, we can set up the software to suit your needs. Ninox offers extensive import functions so that you can transfer your data to Ninox CRM with just a few clicks.

Ninox works on many mobile devices as well as on Mac and Windows. If you work in a browser, you do not need any special requirements to do so. Ninox runs in all modern, up-to-date browser.

System requirements for Android:

• Android version 1or higher

System requirements for iPhone:

• All models from Phone SE, 6, 6 Plus, 6S, 6S Plus, 7, 7S, 7S Plus, 8, 8 Plus, iPhone X, iPhone XS, iPhone XR
• iOS-Version 15.0 or newer

System requirements for iPad:

• All models from iPad Air, iPad Mini, iPad Pro
• iPadOS 15.0 or newer

System requirements for Mac:

• Free hard disc space required: 50MB
• RAM: 4GB
• MacOS version 15.0 or newer

Ninox offers a comprehensive API that allows you to seamlessly integrate your existing applications with our platform. With the API, you can synchronise data between Ninox and other software solutions, automate workflows and implement your individual business requirements. This facilitates the integration of Ninox into your existing IT infrastructure and ensures that you can get the most out of your applications.Our Ninox API is based on the proven HTTP/REST protocol and uses the JSON format for data exchange.

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Ninox allows you to easily import data from all common CSV formats. The import wizard guides you through the process step by step and offers you flexible mapping options to assign the imported data to existing tables or create new tables. This allows you to efficiently integrate your data into Ninox and seamlessly continue your workflows.

The security of your data is a top priority at Ninox. Our platform is certified to the international standard ISO 27001, which means that we adhere to strict security standards to protect your data.

We use modern encryption technologies for both the transmission and storage of your data. We also operate our servers in highly secure data centres that meet the strict requirements of the European General Data Protection Regulation (GDPR). Regular security checks and audits ensure that your data is safe with us.

Ninox is available for iPads, iPhones and Android devices.

Ninox is available in many different languages:

• English
• German
• French
• Italian
• Spanish
• Catalan
• Polish
• Russian
• Simplified and Traditional Chinese

Ninox has an offline function that allows you to work in your database without the Internet. As soon as you are online again, the data is synchronised.

However, it is important that you log in before you have no internet connection, as otherwise there may be problems with the login process.

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