Ninox and Arctec gave us the flexibility we needed. We finally have a system that works the way we do—not the other way around.
Alan Brown
Managing Director
Logistics & transportation
PurpleSquare: Streamlined Claims and Fleet Management with Ninox
Discover how PurpleSquare uses a custom-built Ninox solution to streamline claims processing, manage their fleet, and save hours in admin time each week.
Customer profile
PurpleSquareHire Ltd, a UK-based vehicle hire company, was looking for a smarter way to manage motor claims and their growing fleet. Off-the-shelf systems didn’t offerthe flexibility they needed—so they turned to Arctec Data and Ninox to build atailored Claims Management System that worked their way.
Challenge
One System, Many Gaps
Like many companies dealing with vehicle renting and fleet management, PurpleSquare faced common hurdles, especially when it comes to managing claims and finding a system that worked for them: Claims systems were rigid, with little room to reflect the real businesses workflows, the costs for setup and scaling were high. Also the integration with daily tools like Outlook, Google Drive, or Xero was not easy and often missing. A customised platform that could do more with less effort was needed. This is where working with Arctec and building in Ninox came in.
Solution
A Custom System Built with Ninox
Working with Ninox partner Arctec Data, PurpleSquare designed and implemented a custom Claims Management System tailored to their operations. Built entirely in Ninox, the solution combined claims processing and fleet tracking in one platform, fully aligned with their workflows.
Key features included:
- Integrated Vehicle Status Check: A one-click integration with a UK government service to retrieve MOT andtax status in seconds.
- Automated Letter Templates: Custom templates that generate branded, personalized PDFs in just afew clicks.
- Fleet Management Module: Real-time insights into vehicle location, MOT/tax due dates, damages, andfines.
Benefits
Everything lives in oneplace—accessible, accurate, and always up to date. The Results: Hours Saved, Service Improved. And the system continues to evolve with their needs, scaling effortlessly as the business grows.
- Improved claims processing speed and accuracy
- Streamlined fleet operations with real-time visibility
- Enhanced customer service through faster responses
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From analogue to digital - in just a few days.
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